Shipping policy

Processing Time

Orders are typically processed within 2–5 business days before shipment. During holidays, product launches, or high-volume periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times after production:

United States: 3–7 business days
International: 7–21 business days

Shipping times may vary depending on carrier delays, customs processing, or seasonal demand.

Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.

Incorrect Addresses

Please double-check your shipping information before placing your order. We are not responsible for packages sent to incorrectly entered addresses.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us at orders@hyhaleyeah.com within 7 days of delivery with photos of the issue so we can make it right.